Our story
A Lifetime Blueprint for Animal Care
What started in 1970s San Antonio with a litter of Miniature Schnauzers became 17 years of trusted, heart-led pet care serving Greater St. Louis families.
Serving St. Louis families since 2009
Meet the founder
Paul Flotron
Owner & Founder, Creature Comforts Great & Small, LLC
My journey started in the 1970s in San Antonio, Texas. Helping my family raise and show Miniature Schnauzers sparked a lifelong pathway to evolve — that spark became a blazing fire. In 2009, I launched Creature Comforts Great & Small, LLC, and for 17 years our professional, customized business has operated on a simple truth: A Business With A Heart — always animals, always family.
We commit to giving your creatures the comfort they deserve. Throughout my life, one thread connects everything: a passionate dedication to creating a better world for animals. Over the decades, this mission has taken many forms — from pet therapy programs and community fundraisers to a radio show and national recognition.
- Featured in The New York Times for pet ministry work
- Featured in the Ladue News
- Licensed & Fully Insured
- 17 Years Zero-Incident Record
- Endorsed by Dr. Douglas Pernikoff, DVM, MBA
One common thread
A life devoted to animals
Throughout my life, one thread connects everything: a passionate dedication to creating a better world for animals.
1970s
Raised and showed Miniature Schnauzers with family in San Antonio, Texas — the spark that started it all.
1997
First involved in impactful Pet Therapy programs, bringing comfort to people and animals alike.
2008
Established Noah's Ark Animal Lovers Group at a large local church in Greater St. Louis.
2009
Launched Creature Comforts Great & Small, LLC — a boutique, heart-led pet care service for St. Louis families.
2012
Created and hosted the Animal Adventures radio show, amplifying the voice of animal welfare.
Ongoing
Organized Creature Comforts Friends & Paws Picnic Fundraisers and recruited volunteers to paint C.A.R.E. animal rescue facilities.
Recognition
Community outreach recognized by The New York Times for pet ministry work and featured in the Ladue News.
A trusted colleague
An eternal thank you to a gifted colleague
We are endlessly grateful for Dr. Douglas "Doug" Pernikoff — a prominent Missouri veterinarian, conservationist, and entrepreneur. Founder of the Clarkson-Wilson Veterinary Clinic in Chesterfield, creator of Dr. Doug's Vet-Pet Rescue, and former residential veterinarian at the Saint Louis Zoo, Dr. Doug's global expertise in primate research and captive ape care inspires our high standard of daily practice.
Paul has helped me learn and develop a true understanding of animal care and devotion. His boutique pet concierge service speaks for itself. Paul commits to each and every pet as though they were his own animals. His commitment to his service and his role on behalf of animal welfare represents the highest standard of responsible and knowledgeable care that I have seen in the animal industry. I have practiced veterinary medicine, animal rescue and general business for over 46 years. Paul is a special soul, and someone I am personally proud to call a true friend and a fellow animal lover.
Douglas S. Pernikoff, DVM, MBA
Clarkson-Wilson Veterinary Clinic · Dr. Doug's Vet-Pet Rescue · Former Residential Veterinarian, Saint Louis Zoo
Our extraordinary associates
The people who make it possible
A premier business is only as strong as its team. Massive gratitude to our dedicated associates — without whom none of this would be possible.
Paul Flotron
Owner & Founder
17 years of heart-led, boutique pet care. Paul personally oversees every client relationship and brings a lifetime of animal welfare experience to every visit.
Colby Trout
Senior Pet Care Associate
A loyal associate and friend for 10 wonderful years. Colby is a true God-send who makes the world a better place — and Creature Comforts would not be the same without her.
Brooke Monica
Pet Care Associate
10 years of incredible, faithful, and all-around extraordinary help. Brooke truly makes our world — and the world of every pet she cares for — a better place.
What we stand for
A business with a heart
Always animals, always family
Every decision we make starts with one question: what's best for the animal? Not what's convenient — what's best. Your pets are family, and we treat them that way.
Unparalleled & comprehensive care
True care means looking at the whole pet. We bring veterinary-level attentiveness, behavioral insight, and genuine love to every single visit.
Community roots
We're not a franchise or a gig-economy app. We're your neighbors — invested in this community and accountable to the families we serve since 2009.
Radical transparency
You'll always know what's happening with your pet. Real-time updates, honest communication, and zero surprises — every time.
The first step is free
Ready to Meet Paul?
Every relationship starts with a complimentary meet & greet — no commitment, no pressure. Just Paul, your pet, and a chance to see if it's the right fit.
(314) 775-7107Ready to meet the team?
Schedule a complimentary meet-and-greet and see firsthand why St. Louis families have trusted Creature Comforts for 17 years.